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​​Case Study: Vista Springs

Vista Springs Boosts Occupancy with Custom HubSpot Solutions

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Change Management

Industry

Senior Living
201-500 Employees
United States

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System Integration

Software

HubSpot,
Birdeye

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OVERVIEW

Transforming Digital Engagement for Vista Springs

Vista Springs, a luxury senior living community, partnered with ManoByte to enhance their digital engagement and marketing operation strategies. The goal was to fill more residential buildings by improving lead management, onboarding processes, and maintaining their luxury brand image.

Technology Stack and Integrations
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Birdeye Integration
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Challenges

Before partnering with ManoByte, Vista Springs faced several challenges:

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Difficulty filling residential buildings

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Inefficient lead management and onboarding processes

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Need for cohesive content and marketing strategies to reflect their luxury brand

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THE SOLUTION

Comprehensive Digital Transformation and Sales Enablement

ManoByte provided a complete digital transformation for Vista Springs, focusing on improving lead generation and conversion rates through strategic HubSpot integrations and targeted marketing campaigns. The solution maintained the luxurious brand image while enhancing digital engagement.

Enhanced digital engagement with targeted content and marketing campaigns

Provided ongoing training and support for staff

Implemented HubSpot integrations for seamless lead management and onboarding

Maintained luxury brand image through cohesive digital strategies

PROVEN PROCESS

The ManoByte  Methodology®

The success of the Vista Springs project can be attributed to the ManoByte Methodology, which includes five detailed and structured phases:

Strategy (1)

Strategy

Process discovery for Vista Springs and developed a strategic plan.

Configuration

Configuration

Configured HubSpot Marketing Hub, and Sales Hub settings to align with Vista Springs' needs.

Change Management

Change Management

Preparing and supporting stakeholders for a smooth transition to the new system.

Development

Development

Implemented Birdeye and HubSpot Marketplace integrations.

Implementation

Implementation

Executed the strategy, ensuring efficient lead management and onboarding processes.

Rollout (1)

Rollout

Tested the system, provided training, and ensured a successful launch.

IMPLEMENTATION PROCESS

Efficient Marketing Operations Strategy for Vista Springs

Steps involved in the implementation process:

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Conducted a thorough discovery and strategy phase to understand Vista Springs’ needs

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Configured HubSpot for marketing, sales, and content management

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Implemented Birdeye integration for enhanced customer engagement

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Provided training and support for seamless adoption of the new system

Case Study Vista Springs - Birdeye

THE RESULTS

ManoByte’s Custom Solutions Enhance Vista Springs’ Occupancy Rates

ManoByte delivered a comprehensive digital transformation solution that helped Vista Springs improve their online presence, lead management, and customer conversion rates. The strategic use of HubSpot and targeted content significantly boosted Vista Springs’ ability to attract and retain new residents.

Positive Outcomes for Vista Springs:

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Increased occupancy rate by 14%

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Improved lead management and onboarding processes

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Increased number of tours scheduled through targeted marketing campaigns

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Cohesive brand image across all communities

Ready to transform your business?

Schedule a consultation with ManoByte today, and let us help you navigate the path to success!

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