Difficulty filling residential buildings
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Case Study: Vista Springs
Vista Springs Boosts Occupancy with Custom HubSpot Solutions
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Industry
Senior Living
201-500 Employees
United States
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Software
HubSpot,
Birdeye
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OVERVIEW
Transforming Digital Engagement for Vista Springs
Vista Springs, a luxury senior living community, partnered with ManoByte to enhance their digital engagement and marketing operation strategies. The goal was to fill more residential buildings by improving lead management, onboarding processes, and maintaining their luxury brand image.
Technology Stack and Integrations- HubSpot Marketing Hub
- HubSpot Sales Hub
- Birdeye Integration
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Challenges
Before partnering with ManoByte, Vista Springs faced several challenges:
Inefficient lead management and onboarding processes
Need for cohesive content and marketing strategies to reflect their luxury brand
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THE SOLUTION
Comprehensive Digital Transformation and Sales Enablement
ManoByte provided a complete digital transformation for Vista Springs, focusing on improving lead generation and conversion rates through strategic HubSpot integrations and targeted marketing campaigns. The solution maintained the luxurious brand image while enhancing digital engagement.
Enhanced digital engagement with targeted content and marketing campaigns
Provided ongoing training and support for staff
Implemented HubSpot integrations for seamless lead management and onboarding
Maintained luxury brand image through cohesive digital strategies
PROVEN PROCESS
The ManoByte Methodology®
The success of the Vista Springs project can be attributed to the ManoByte Methodology, which includes five detailed and structured phases:
Strategy
Process discovery for Vista Springs and developed a strategic plan.
Configuration
Configured HubSpot Marketing Hub, and Sales Hub settings to align with Vista Springs' needs.
Change Management
Preparing and supporting stakeholders for a smooth transition to the new system.
Development
Implemented Birdeye and HubSpot Marketplace integrations.
Implementation
Executed the strategy, ensuring efficient lead management and onboarding processes.
Rollout
Tested the system, provided training, and ensured a successful launch.
IMPLEMENTATION PROCESS
Efficient Marketing Operations Strategy for Vista Springs
Steps involved in the implementation process:
Conducted a thorough discovery and strategy phase to understand Vista Springs’ needs
Configured HubSpot for marketing, sales, and content management
Implemented Birdeye integration for enhanced customer engagement
Provided training and support for seamless adoption of the new system
THE RESULTS
ManoByte’s Custom Solutions Enhance Vista Springs’ Occupancy Rates
ManoByte delivered a comprehensive digital transformation solution that helped Vista Springs improve their online presence, lead management, and customer conversion rates. The strategic use of HubSpot and targeted content significantly boosted Vista Springs’ ability to attract and retain new residents.
Positive Outcomes for Vista Springs:
Increased occupancy rate by 14%
Improved lead management and onboarding processes
Increased number of tours scheduled through targeted marketing campaigns
Cohesive brand image across all communities
Ready to transform your business?
Schedule a consultation with ManoByte today, and let us help you navigate the path to success!
Resources
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