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Kevin Dean

Kevin is the CEO and President of ManoByte. He founded the company in 2007, and he’s been leading the charge to help our clients get results ever since

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      Top 10 Omnichannel Customer Support Tools: Pros, Cons, and Best Fit

      In today's fast-paced business world, delivering flawless and effective customer service is essential. Omnichannel support tools empower businesses to...
      Business Process Automation | Customer Service

      How-To Guide for Integrating HubSpot and Salesforce

      How-To Guide for Integrating HubSpot and Salesforce Integrating HubSpot and Salesforce can streamline your sales and marketing processes, ensuring tha...
      HubSpot | Integrations

      The Rise of Customer Ops

      Understanding Customer Ops Customer Ops involves optimizing processes, systems, and strategies to support customer interactions. This encompasses a ho...
      Technology | Customer Service

      22 AI Features Ready to Use in HubSpot

      In an age where customer expectations are higher than ever, businesses must leverage advanced technologies to stay competitive. HubSpot's AI capabilit...
      HubSpot

      Why Change Management is the Most Important Factor in Implementing a New CRM

      The journey of implementing a new Customer Relationship Management (CRM) system is fraught with challenges, and the statistics paint a sobering pictur...
      CRM Implementation

      Driving Customer Loyalty with Net Promoter Scores and HubSpot

      Lisa, a Customer Success Manager, has just finished a quarterly review with a key client who had expressed concerns about their recent experience. Des...

      Unlocking the Future of Customer Support with AI Chatbots

      Imagine this: It’s 11 PM on a Saturday, and a frustrated customer is trying to resolve an urgent issue with your product. They reach out to your custo...
      AI | Customer Service

      Who's the Greatest? AI Tools Step into the Ring

      "Float like a butterfly, sting like a bee"—this famous mantra of Muhammad Ali perfectly captures the essence of the fierce competition among AI tools ...
      Technology | AI

      Maximizing Customer Support with HubSpot’s Knowledge Base

      Did you know that businesses with well-organized knowledge bases see a 67% increase in customer satisfaction? In today's fast-paced digital landscape,...
      HubSpot | Service Hub

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