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Kevin Dean

Kevin is the CEO and President of ManoByte. He founded the company in 2007, and he’s been leading the charge to help our clients get results ever since

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      Prepare for AI by Building A Robust Knowledge Base

      When Jane (names have been changed to project the not so innocent) , the customer support manager at a fast-growing B2B services company, noticed a su...
      AI | Customer Service

      How to Use ServiceNow to Automate Customer Service Processes

      A significant challenge for customer success teams is managing high volumes of service requests efficiently while maintaining a high standard of servi...
      Business Process Automation | Customer Service

      How Reducing Average Handle Time (AHT) Can Save Your Business Money

      Efficiency is crucial in the fast-paced realm of customer service. One key metric that can have a significant impact on your business's financial heal...
      Technology

      Preparing Your Workforce for Digital Success

      Businesses must embrace data-driven transformation strategies to stay competitive. However, the true key to success lies in preparing your workforce t...
      Business Process Automation

      Customer Success Managers Struggle to Delivering Exceptional Service

      Customer Success Managers (CSMs) find themselves at the frontline, tasked with the critical role of ensuring customer satisfaction and retention. Howe...
      Business Process Automation | AI | Customer Service

      The Transformative Power of Business Process Automation Platforms

      As the digital landscape continues to evolve, a diverse array of software platforms are emerging as key facilitators of business process automation (B...
      Sales | Business Process Automation | AI

      Embracing AI for Strategic Business Process Automation

      In today's competitive business environment, the strategic adoption of advanced technologies such as Artificial Intelligence (AI) is not just advantag...
      Business Process Automation | AI

      Bullhorn Integrations for Process Optimization

      In the dynamic world of staffing, efficiency and streamlined workflows are essential for success. This is where Bullhorn comes into play. As a promine...
      Process | Integrations

      Maximizing Your HubSpot Implementation: How ManoByte Adds Value to Companies

      In today's fast-paced business world, Customer Relationship Management (CRM) systems are essential for companies aiming to streamline operations, enha...
      ManoByte | HubSpot | CRM Implementation

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      At ManoByte, we harness the transformative power of AI to revolutionize how businesses operate. Our cutting-edge solutions integrate AI-driven technologies and best practices to optimize sales, marketing, and customer service processes, ensuring your company stays ahead in a competitive landscape.

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