Swimming With Sharks: Customer Ops Unplugged - S2 Episode 7: Amber Vaden
Discover Kevin Dean's chat with Amber Vaden on transforming customer operations with empathy and technology. Get insights into balancing human touch and AI for exceptional customer experiences.
In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, welcomes Amber Vaden, a dynamic leader in customer operations and success with nearly a decade of experience in the field. Amber brings a unique perspective to customer service, blending her background in education with a deep passion for creating impactful customer experiences.